About Session
Late payments are no longer a nuisance — they’re a strategic risk. New research from Versapay and Wakefield Research finds 69% of finance leaders have seen an increase in late B2B payments, and 78% say unexpected AR issues are now forcing changes to capital investment, hiring, and borrowing decisions. In this session, Christy Johnson, CPO at Versapay, unpacks what’s driving this erosion in cash flow confidence and how finance leaders are fighting back with automation, AI, and predictive analytics. Attendees will learn how top-performing finance teams are turning AR from a reactive, back-office function into a source of forecasting accuracy and competitive advantage.
Learning Objectives
- Identify the key drivers behind rising AR volatility, including shifting customer payment behaviors and operational friction across the receivables lifecycle.
- Evaluate how AR automation and AI-driven tools impact DSO, collections costs, and forecast accuracy, based on benchmark data from 400 finance leaders.
- Develop a practical framework for prioritizing automation investments (e.g., collections, cash application, reporting) to strengthen cash flow visibility and support strategic decision-making.